Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Review 300
I'm really pleased with the work carried out, and I'm glad I chose Charles Wilson. I will be using them again.
Matthew Jones - Fallowfield
I have been using Charles Wilson for 10+ years and continue to recommend them to friends, family and colleagues. We have both our vehicles serviced here and have also recently bought a 3rd vehicle from Charles Wilson for our daughter. Great company and great people.

Stephen Dodd - Digital ID
When my car broke down at work I contact Charles Wilson and they collected my car from my office. They quickly diagnosed the problem and provided me with a quote for repair. I paid for the delivery service and the car was dropped off back at my office the next day with the problem fixed. 10 out of 10 and everyone in our office now use Charles Wilson.At last, a garage I can trust. Never done any work that's un necessary"¦ thanks guys!
Review 1
The service I received when my Golf broke down and needed repairing was excellent. The garage kept me informed at all times on their progress and I now have a fully functioning car again! Thanks.
Review 2
Excellent service as usual.
Review 3
Thanks for the discount, much appreciated by your faithful customer.
Review 4
Excellent service always. Thanks guys.
Review 5
At last a garage I can trust. Never do any work that is unnecessary. Thanks guys.
Review 6
Great garage with a helpful attitude.
Review 7
Very friendly, helpful and professional staff. Will come again.
Review 8
Great garage. Thanks.
Review 9
Excellent garage always friendly and helpful.
Review 10
The best in the city.
Review 11
From the minute I walked in the staff were very helpful and polite. They made me feel at ease because they were so friendly.
Review 12
Brilliant service and they fitted min at the last minute so I could use my car on the Monday.
Review 13
Thanks for looking after me so well.
Review 14
Always fit me in at short notice. Helps keep my business on the road. Staff are wonderful.
Review 15
Excellent service as always.
Review 16
Brilliant garage. Sorted out our horse box when others couldn't.
Review 17
Repair to tailgate - fantastic service! Cannot tell its been damaged at all. Lots of other jobs done without mentioning needs doing. A1+++ service, Thank you!
Review 18
Great garage.
Review 19
More refreshing than one of my open water swims! Always look after me and my Fiat.
Review 20
Used for years. Trustworthy and honest.
Review 21
Service was on time. I was fully briefed about work being undertaken. I was called when service was done.
Review 22
This was a painstaking job as the garage had to deal with my warranty company direct. But they got on with the job and I had my car back, running like new and cleaned. Well done.
Review 23
I bought my first car off this garage and I've been using them since.
Review 24
Brilliant service. Managed to fit my MOT in at very short notice. Thanks.
Review 25
Best garage I've been too. Friendly staff.
Review 26
All our family by our cars from Charles Wilson and have them maintained here. Wouldn't go anywhere else.
Review 27
Very pleased with service at Charles Wilsons. Highly recommend.
Review 28
Looked after us for years - great garage!
Review 29
Used for many years, and will continue to use for many more.
Review 30
Used for years. Honest and reliable. Great team.
Review 31
Good service but did not tighten studs on one wheel properly.
Review 32
Bought a wonderful used car from there in June 2015. Great experience for a first time buyer. Staff really looked after me and no heavy sales pitch either.
Review 33
I've used this garage for years. We bring all our family cars to be maintained here. A good family business, with great morals.
Review 34
Communication with your firm is clear and on point. Keep up the good work. Thanks.
Review 34
The best garage we've ever used. Recommend to everyone.
Review 35
Thank you!
Review 36
Excellent as always.
Review 37
Great garage.
Review 38
Very good. Nice people.
Review 39
Consistently good.
Review 40
It's the best garage the wife and I have ever used. Honest and reliable - would recommend.
Review 41
Used before. I will come back. Great service, nice and friendly people.
Review 42
This garage is always polite and helpful. I have been here in the past. Also they always make the repairs as quick and efficient as possible. Great help.
Review 43
I'm glad to take my car to Charles Wilson Garages, as I know they'll take care of it in an exceptionally professional manner. I appreciate that they contact me before taking key decisions and they inform me quite accurately about costs.
Review 44
Fantastic service. Once you find a garage you can trust you keep calling back, which I will in 2 days with my car, this one is my wife's.
Review 45
Great service. Great prices. Great staff. Couldn't ask for more.
Review 46
Saved a fortune over the years on main agent prices. Thanks Charles Wilson; you're the best.
Review 47
Saved a fortune over the years on main agent prices. Thanks Charles Wilson; you're the best.
Review 48
Saved a fortune over the years on main agent prices. Thanks Charles Wilson; you're the best.
Review 49
Used this garage for years and will continue to do so. Very honest and reliable.
Review 50
Another great job. Thanks.
Review 51
Originally bought the car from Charles Wilson, they have looked after me ever since. I tell them to do what ever is necessary as I trust them completely.
Review 52
Bought the car from Charles Wilson. Struggled to get car in for MOT and they offered to collect and drop off. Can't thank them enough for thoughtful service.
Review 53
Very fast service. Very good staff.
Review 54
Didn't realise my local garage also did tyres at a better price than the big brands.
Review 55
Great service.
Review 56
Always help me out at short notice. Honest business.
Review 57
Very good service and work, thank you.
Review 58
Thank you.
Review 59
As always excellent reliable and good value service.
Review 60
Brought the car from here and have used the garage ever since. Recommended to all my family and friends.
Review 61
Do all our fleet and our private cars. Work with you, very helpful and honest people.
Review 62
Very helpful and perfect service. Quality standards.
Review 63
Great service and highly recommend. Good people.
Review 64
Excellent, personal service. Have already recommended.
Review 65
Very quick and easy. Great garage.
Review 66
Always pleasant. Used before.
Review 67
Great quality work with really good prices. Definitely satisfied and recommend them.
Review 68
Very helpful, polite and overall very satisfied.
Review 69
Very good service. Thanks.
Review 70
Excellent all round service.
Review 71
Brilliant service. Would highly recommend.
Review 72
Happy with level of service.
Review 73
Great service. Great smiles. Met the family.
Review 74
Very good.
Review 75
Excellent service. Highly recommended.
Review 76
Great service. Thanks especially for the fact that you phone when you say you will, a rare thing!
Review 77
Very helpful, from booking in to collection. Honest people as I thought I'd done more damage hitting a kerb. Thank you.
Review 78
Great garage, great service.
Review 79
Will use again and will recommend to my friends.
Review 80
Trusted garage, used for years.
Review 81
Great prices, friendly service. Will use again.
Review 82
Great garage. Very helpful and would use again. Thank you very much to Paulo and the team.
Review 83
Good garage and helpful staff!
Review 84
Excellent customer service, quality of work and attention to detail. Couldn't recommend more highly.
Review 85
A fast and efficient service provided with care.
Review 86
Great service as usual.
Review 87
Excellent service.
Review 88
Great repair to my baby. you wouldn't even notice the damage.
Review 89
Good service.
Review 90
Good service.
Review 91
Fantastic efficient service. Will certainly use this garage again.
Review 92
Very happy. Staff very cheerful.
Review 93
Thanks for booking me in at short notice. See you soon for MOT.
Review 94
Great staff, 2nd service. Always helpful and honest.
Review 95
Thanks for noticing our MOT was due and doing it at the same time. You saved us coming back in September. The first time we've used you but we will definitely be coming back. Thank you.
Review 96
Wonderful service both on the mechanical and bodywork sides. A pleasure to do business with.
Review 97
Very good service.
Review 98
Great service. Able to collect outside hours, which is really useful.
Review 99
Been using this garage since I was a student, great staff and great prices. Certainly cheapest than main dealer.
Review 100
Excellent speedy service and personal service too. Will recommend. Many thanks.
Review 101
I've used this garage several times over the past few years and quite simply, I trust them. Friendly and helpful staff.
Review 102
Have used this garage for years as they were honest.
Review 103
Thanks very much for rescuing me and sorting out faults and the kind friendly service.
Review 104
arm, friendly and quality service.
Review 105
Very friendly, honest and great bunch.
Review 106
Good service as usual. Keep up the good work.
Review 107
Excellent.
Review 108
Quick service.
Review 109
Excellent service all round - cheers
Review 110
Great service, price and garage. Would recommend always.
Review 111
Great service.
Review 112
Very reliable, friendly and professional service. Good value for money as well. Definitely use CW Garage in future and highly recommend to friends and family.
Review 113
Was looked after from entering the premises. Very polite and professional. Would recommend to friends. 10/10.
Review 114
If Carlsberg did garages, this would be it.
Review 115
Great service, friendly staff. Cost effective. All round great experience.
Review 116
Sorted my car when. Always friendly.
Review 117
Excellent staff and service as usual.
Review 118
Fabulous service from everyone as always. Thanks guys.
Review 119
Very happy with the quality and service provided. I will certainly use again.
Review 120
Very polite and helpful staff. Thank you.
Review 121
Very helpful and pleasant.
Review 122
Always helpful and friendly and a "good cup of tea"!!
Review 123
Wonderful service and excellent prices. Used them for years and wouldn't trust anyone else.
Review 124
Used this garage for many years, and would not use any other garage.
Review 125
Great service - thanks for all your help.
Review 126
Great service and lovely people - will recommend to all friends.
Review 127
The best mechanics in Manchester!
Review 128
Charles Wilson have done a really good job on my vehicle. I was pleased and impressed with their job and I would recommend friends and family to go there. Staff have a positive and helpful attitude. Also job was done on time, no extra charge. Job done to satisfaction.
Review 129
Very pleased.
Review 130
Excellent all round.
Review 131
Service was excellent. Staff helpful and very efficient.
Review 132
I very much appreciated you squeezing me in when you were mad busy.
Review 133
Excellent all round service. Fast and efficient with full explanation of work done. First class!
Review 134
Staff were very pleasant and helpful.
Review 135
The more work you give them the better the discounts you receive. Would recommend to anyone.
Review 136
Excellent service, saved me considerable money by not carrying out unnecessary work. (Which the main dealer told me had to be done).
Review 137
Excellent garage, would recommend and use again and again.
Review 138
I have been a regular customer for five to six years. I was expecting some discount at least but didn't get any.
Review 139
Auxiliary belt snapped and tensioner bearing snapped at 9.30. Dropped it into the garage at 11.30 and was ready at 5pm. Much appreciated, quick service.
Review 140
Fantastic service from lovely people - was made to feel very welcome and was back on the road in no time at all.
Review 141
Very helpful service, and high standard of work.
Review 142
Clear, prompt efficient and reasonable costs. Cannot recommend them enough.
Review 143
Very helpful service. High standard of work.
Review 144
Fantastic service from lovely people. Was made to feel very welcome. Back on the road in no time at all.
Review 145
Could not be better.
Review 146
Called in morning, passed within hours!
Review 147
Just keep up the good work!
Review 148
Very fast and good service. Second time I've used them and I would use again!
Review 149
Excellent family run business. Helpful staff and fairly priced. Standard and quality of work is also excellent. Would definitely recommend this garage to anyone.
Review 150
Fantastic service saved over £200. Even got a good cup of tea, whilst I waited. Highly recommended.
Review 151
Excellent as ever!
Review 152
Excellent.
Review 153
Bring my fleet of vans here and price cars. Honest, reliable and trustworthy. Thanks.
Review 154
Helpful and polite staff.
Review 155
Extremely reliable and excellent service. Detailed invoice is easy to understand.
Review 156
Fabulous service as always. Thanks guys.
Review 157
I am very pleased with all the people and their work.
Review 158
5*
Review 159
Very good service.
Review 160
All my family use this garage. Excellent service.
Review 161
Well looked after by Amanda and her team and cost was less than I thought.
Review 162
Great service, very helpful and quick. Very friendly staff too.
Review 163
Fantastic service.
Review 164
Exceptional level of service, would recommend to anyone and will be using Charles Wilson again.
Review 165
Provided a service that turned a significant problem for us into 'no problem at all'.
Review 166
A1 garage - go above and beyond expectation.
Review 167
Friendly, well run family business. Always helpful in the years that we have used them
Review 168
Thanks Amanda for your help and well organised work on my car: brilliant service, and great value. What a pleasure to compliment good service!
Review 169
Excellent value.
Review 170
Yes - very efficient and a good experience. Also very competitive costing's.
Review 171
Very impressed again.
Review 172
Staff were very helpful especially with our time constraints.
Review 173
Great work by people who know what they are doing, with personable service that is great value for money. Thank you!
Review 174
Great garage. Wouldn't use anyone else. Thanks for everything.
Review 175
Quality service; good communication; will come back.
Review 176
Used the garage several times before and always received good service. Staff are always friendly.
Review 177
Highly recommend; would definitely come back.
Review 178
Very helpful and friendly staff. Good quality work, which is competitively priced. I will be back.
Review 179
Popped in to Charles Wilson on Thursday afternoon in a bit of a panic, because the horn and alarm were not working on our Land Rover. We were off to London the next day and didn't fancy such a long drive without a horn or leaving the car in Central London without the alarm working. They were obviously choker on Thursday, but booked me in for 8.30 on Friday morning and rang me soon after to say they has sorted out the problem. It only cost £25. Phew!
Review 180
Great service with approachable staff who know what they are talking about!
Review 181
I was very impressed by the warm, friendly, family atmosphere. I would recommend them without hesitation.
Review 182
They managed to fit me in at the last minute, and were very friendly and helpful.
Review 183
Very good.
Review 184
Polite, courteous, reliable and reasonable price.
Review 185
First class service, wouldn't go anywhere else.
Review 186
Great service.
Review 187
Staff went over and above by driving me home after I forgot my wallet. I returned just as my van was coming off the lift.
Review 188
Communication was good and staff were quite helpful.
Review 189
Very friendly staff and quick repairs.
Review 190
Good service, friendly staff.
Review 191
Excellent
Review 192
Effective and efficient. Good and reliable.
Review 193
Wonderful staff I was very pleased.
Review 194
Fantastic service. Thieves stole the parts last night, but CW staff fixed it in hours. Big thanks.
Review 195
Very helpful and excellent service and friendly staff.
Review 196
Thanks a lot.
Review 197
Charles Wilson services my vehicles, services, MOT's, maintains and refurbs them. I bring my family cars here. When you find a garage you can trust you keep them!
Review 198
Great service. Friendly staff. Communicated well. Looked after my Bentley as they do my Range Rover. Thanks for everything.
Review 199
Very good. Thanks.
Review 200
Best service service!
Review 201
I keep coming back after 14 years - that speaks for itself. Great service.
Review 202
Always come back to this garage because the staff are friendly and helpful and I trust them.
Review 203
First class service, would not hesitate to recommend this garage to others.
Review 204
I am always satisfied with the attitude and standard of work executed. Any vehicle problems are listened to, taken on board and thoroughly investigated. Fault explanations are very clear and concise.
Review 205
Excellent service as usual.
Review 206
Excellent service. Turned up with broken front windscreen wiper and they sorted it out there and then! All staff extremely friendly. Made me free coffee whilst I waited.
Review 207
I have been a customer at Charles Wilson Garages for 14 years and I highly recommend them.
Review 208
Exceptional communication re the nature and cost of work needed, enabling me to make a decision as to how to proceed. Very helpful throughout the process. Vehicle returned in excellent condition. Extremely happy with work and service.
Review 209
Excellent work . All items wanted doing. Done
Review 210
Final price was higher than quoted but would have been partly to include wipers being fixed. Would be good to explain differences to reassure customer.
Review 211
Staff very friendly and prices reasonable. Would definitely use again.
Review 212
Great service. Fitted me in quickly. Lots of information - kept informed. Trustworthy people, thanks.
Review 213
Very good standard all around and staff.
Review 214
Fantastic service as always. Great people to deal with and very competitive prices, thanks guys. P.S. got a text to remind me about MOT - I had forgotten!
Review 215
Incredibly helpful, knowledgeable and excellent bunch. Speedy, expert and reliable. Was fooled by swanky frontage but they are like the friendly village mechanics. Recommended.
Review 216
Excellent service. Very friendly staff. Very accurate finding fault. Reasonable price.
Review 217
Welcome was excellent, straight talking and dealings. First class job. Thank you.
Review 218
Very nice people and honest.
Review 219
Very helpful and knowledgeable staff. 5 star service from start to finish.
Review 220
Good value.
Review 221
Very good service and helpful staff. I am very happy with the job they have done. Very good customer service.
Review 222
I had a major service done on my Audi. The service was excellent, prompt and courteous. I will be using the garage again.
Review 223
Excellent service with very friendly helpful staff.
Review 224
I have used this garage several times, and the service and professionalism are of a high quality and standard.
Review 225
The service I received at Charles Wilson Garages was excellent. My MOT was carried out promptly and professionally. I would not hesitate to take my car here again in the future and I will be recommending to friends and family.
Review 226
Excellent service, always go the extra mile. Late collection and early drop offs are wonderful.
Review 227
Always helpful and provide excellent service. Explain things well to elderly female car owners!
Review 228
Definitely recommended.
Review 229
Thanks!
Review 230
Great garage as always, feel well looked after.
Review 231
Love the car, fab A++++ service, would definitely use again.
Review 232
Quality of contact excellent - made me feel very special.
Review 233
Great service. Welcoming staff. Friendly.
Review 234
Very good standard of workmanship, excellent service from all members of staff and reasonable labour charges, so thank you!
Review 235
Very friendly staff and lovely cup of coffee while I waited.
Review 236
Fantastic people, helpful staff, kept me fully informed while they dealt with my warranty company on my behalf. I had my clutch and dual mass flywheel replaced through my warranty in just a few days, including the back and forth with them. I would definitely recommend them and will use them again should I require further assistance with my car!
Review 237
The staff were really polite and helpful, and the work was done very quickly! My car was nice and clean too - thank you. :-)
Review 238
Excellent service.
Review 239
Friendly and helpful staff. Full explanations were given.
Review 240
Been coming here for years; wouldn't go anywhere else.
Review 241
This is a great garage you can trust. Excellent work.
Review 242
I have been using garages for my cars past and present, for over 20 years. I was told about this garage 4 years ago, and it is by far the best garage I have ever used.
Review 243
They're always helpful and accommodating.
Review 244
Great service; I received my car back the same day. I always feel well looked after here.
Review 245
Great and outstanding customer service. They were very polite, and very reasonable.
Review 246
Nothing is too much trouble, and the service and after care is impeccable.
Review 247
The people were lovely, from beginning to end. :-)
Review 248
The staff here are very helpful; they never carry out any work without first discussing it with me.
Review 249
Reliable, excellent service.
Review 250
Excellent service all round. Malcolm was excellent and carried out all work to a high standard. Amanda was very friendly and helpful and went the extra mile to provide outstanding customer service.
Review 251
Friendly service with the staff doing all they can to help.
Review 252
Very good service.
Review 253
Fantastic level of service, fitted me in at very short notice and fully valeted the vehicle after the work. Fantastic.
Review 254
I bring all my family cars here. This one is the mother-in-law's. Trustworthy and honest family business. Good ethics and really helpful.
Review 255
Very pleased and could not fault the garage.
Review 256
Very good service. Kept in contact and a very good price.
Review 257
Good service. Ran me home too. Thanks.
Review 258
Brilliant garage. The staff are wonderful.
Review 259
We found the service at Charles Wilson to be efficient and professional. They can't do enough to help you - which is why we take all of our vehicles there.
Review 260
They were polite and helpful, and provided good communication.
Review 261
Extremely helpful and efficient service. The vehicle was collected quickly and we were kept informed as to what was happening and as to the likely cost throughout the repair process. Without exception, all staff were helpful, knowledgeable and enthusiastic. Vehicle returned on time in good condition and cleaned!
Review 262
This is the only garage I've used for 20 years! I wouldn't go anywhere else!
Review 263
Fast, friendly and quick service. Really satisfying.
Review 264
Superb. Very happy with your service, on time and friendly staff. I could not find a better place for MOT and other services in the Manchester area. Highly recommended.
Review 265
Always very friendly and helpful.
Review 266
Good and quick work all the time.
Review 267
Helpful service.
Review 268
Thanks for the service, and your time. :-)
Review 269
It's a pleasure to deal with Charles Wilson. Being a pensioner, I think I get extra care.
Review 270
They responded very quickly to my enquiry, and got my car back on the road with a full MOT in 24 hours. I received a good discount for recovery due to my locality. Very friendly staff.
Review 271
I am glad I looked on the Good Garage scheme and was not disappointed. being a female driver you need a garage that you can trust and are open and honest. I have found that and will definitely return. many thanks.
Review 272
Better value than Mercedes main agent. I will be back soon!
Review 273
Good, honest garage. Excellent work for ten years.
Review 274
Fast, efficient service. washed as well.
Review 275
Very fast dealing with my car.
Review 276
Cheap and fast.
Review 277
Very friendly and helpful
Review 278
They way the repair has been handled from start to finish has been great; good old fashioned service. Many thanks.
Review 279
Friendly staff. They were able to accommodate for my service at short notice.
Review 280
First class service, I could not be happier.
Review 281
I am very pleased with Charles Wilson Garages. They are very professional and I have always had a great customer experience here. I bought my car from here a few years ago and have been using their services ever since, even after moving home a bit further away. They are the best.
Review 282
Feels like mechanics you can trust. Very friendly and approachable.
Review 283
Very good service.
Review 284
Very firendly service.
Review 285
Very good service; lovely staff.
Review 286
First rate service and help. I don't think I could have found a better garage. Great value and great customer service. Ten out of ten!
Review 287
Very good service. Second time I have used the garage and always very helpful.
Review 288
Always friendly and helpful.
Review 289
Great service, as usual.
Review 290
Even though I arrived before opening time, I was welcomed in and sorted out very quickly. High quality service. Well pleased! Thanks!
Review 291
Fantastic fast repair; picked up at 4pm on a Friday! They were lovely to me . I will recommend to all my Manchester friends.
Review 292
Very good, reliable as usual.
Review 293
I'm always pleased and impressed by the service here. Would recommend to others.
Review 294
Always happy with the service and standard of work. Also, the friendly, professional service.
Review 295
All my family have used this garage for years. They do a great job for a great price. I would recommend them to everyone. Keep up the good work!!
Review 296
When I arrived at the garage the staff were very friendly and helpful. They also informed me that I could receive a further 10% in discount which was very helpful. 01/13
Review 297
I highly recommend this garage as they always provide a fast and efficient service. I have used this garage for years (along with the rest of my family) and will continue to do so whether that be for a service, MOT or to purchase a new vehicle.
Review 298
Wonderful service. Mandy has looked after me for years. Wouldn't go anywhere else.
Review 299
Excellent service from collection to delivery. We would highly recommend and hope to use the garage for years to come. Thanks.
Review 301
Couldn't recommend highly enough! Friendly, knowledgeable and eager to help. I have finally found a garage I can trust. Great value for money. Serviced, MOTed and checked a fault for under £200! Great stuff!
Review 302
Fantastic, friendly and helpful.
Review 303
The staff are always very helpful.
Review 304
Quality work, well informed throughout. Very happy and would recommend.
Review 305
Friendly and helpful. Efficient, repair within one day. No need to wait many days for my car to be serviced. Will come back here definitely.
Review 306
Work done is good!
Review 307
Great, fast, friendly service.
Review 308
Very good service, as usual.
Review 309
The service I received was excellent, and I would not hesitate to use this garage again.
Review 310
Lovely people, and great service. I will be back again. Thank you.
Review 311
Really great service, not kept waiting and really friendly. Well done.
Review 312
The staff are always helpful, friendly and reliable. Any work undertaken is satisfactory and reliable. Would recommend them to anyone.
Review 313
Excellent service - very helpful.
Review 313
Excellent service - very helpful.
Review 314
I love Barry. He's great.
Review 315
It's nice to find a garage that you can trust and rely on - as with the Charles Wilson Garage.
Review 316
Very pleasant staff. I was reassured and felt that I was in a professional environment. It's sad that I did not know this garage before.
Review 317
Brilliant; staff friendly; would recommend; quick.
Review 318
Excellent service and value.
Review 319
Fair appraisal of work needed.
Review 320
Excellent as usual.
Review 321
The quality of the workmanship on my older vehicles is still excellent.
Review 322
Thank you. Quick, friendly and cheap.
Review 323
Five star customer service from friendly and professional staff. I will certainly use this garage again.
Review 324
They're consistently good - and with a personal touch!
Review 325
They've always looked after me, and are a pleasure to go and visit.
Review 326
Mr car sounds like new.
Review 327
Service is always excellent.
Review 328
Very good follow up. My battery went flat a few times after the repair, and the garage was quite happy to check it out.
Review 329
Discount to Irish customers?